@Ben_at_Steinberg I’ve the same problem as @AlexVasy but I’m quite sure that it doesn’t work because of reactivation.
I bought an upgrade license for Cubase Elements 11, I’ve changed hardware and reactivated the license for the new pc: the old license is eligible for grace period (but the eLicenser is deactivated), the new license (after reactivation process) is not eligibile in the new eLicenser!
P.S. I still use the old pc but without Cubase and the eLicenser is still installed but deactivated, to run maintenance i followed this Application ‘LCC2’ has caused… error: Process with the ID NOT found - #8 by Spkat and the license is eligible.