Upgrade Cubase LE 6

Hello, good morning, I wrote because for a few years I had a CD with Cubase LE 6, which came included with the purchase of an audio interface. This Cubase had the option to upgrade to Cubase elements 10, for a price and accept it. But now when I reinstall cubase 6 to update it, when registering the license in my account, I accept the license but it puts me that there is no product attached to that license, and I cannot install neither the update, nor Cubase LE 6.
Someone could help me?

Hopefully you registered your Cubase in your MySteinberg account. If you did then you should follow the instructions for “Reactivation” here:

https://helpcenter.steinberg.de/hc/en-us/articles/207334490-Software-license-activation-reactivation

Regards :sunglasses: