Upgrade from Cubase AI 9 to Cubase Elements 9

1 month ago I bought a Steinberg UR22 MK2. With this audio interface I also got CUBASE AI 9. Today, I decided to upgrade it. I go to Steinberg Online Shop and bought ‘Cubase Elements 9 Upgrade from Cubase LE, AI, Essential or Sequel’ for 49.99 €. My Order Confirmation was #214135049. I pay it with my mom credit card. I got the activation code and the download link. I downloaded and install it. When I installed it, I realized that you sold me the same version as I had before. I ask for clarifications and give me the real download link, because I pay for it. Otherwise I expect my money back.

Benjamin Merzdovnik

Hi and welcome,

The installer is shared for Cubase AI/LE/Elements. But the license decides what functions are available (visible). So it depends on the license only.

So everything is fine, you get all Elements functions once you activate it.