I beg you! Help me upgrade to Cubase 12 Pro and use the program without the E-licenser flash drive, because due to the war in Ukraine, I forgot this flash drive in my house! I have:
Cubase Pro 11 (Download Access Code and Activation Code) and Absolute 5 (Download Access Code and Activation Code for Absolute 5). Looking forward to your reply and help!
I have the same issue. I can’t stay home and all I got with me from my studio is my laptop. I don’t have dongle with me and I don’t know when I will.
All my products also registered here on steinberg account. I tried to get any help using support but it is impossible. Support want me to seek help with local distributors but there is a WAR in my country you know… no distributor is working.
Forum also dead, 3 days and no answer. I guess no cubase 12 for Ukrainian users. I need to work to support my family in this hard time.
Where can I get email support? I am really forced to use another DAW.
Any update on this? I actually never had the dongle… Bought Cubase 11 a year ago, but for various reasons never got to actually activate and use it. I have just bought the 11 → 12 upgrade, installed it but the activation manager raises a “verification pending” issue. To solve it I tried to download the Cubase 11 license, but the old eLicenser control center won’t let me save it because I don’t have the dongle. Please help!!!
Having your eLicenser dongle connected to your computer is REQUIRED if you’re upgrading from Cubase Artist/Pro 11 (or earlier) to Cubase 12. This is necessary to verify that you actually owned a previous version.
If you don’t have an eLicenser dongle, have your proof of purchase/receipt ready and contact Steinberg Support through your MySteinberg:
https://account.steinberg.net/support
If the option is not available, you can also try contacting your local distributor:
https://www.steinberg.net/distribution/