hello - i just upgraded to Elements 8 from AI/LE. I cannot seem to get the Activation Code to work that i received in the purchase email. While going into the eLicenser on my computer i clicked the available my license and it shows “Cubase Elements 8” to the right. Then i put the Activation code in and it shows “continue” at the bottom. However, when i click continue the Upgradeable licenses are “grayed out” where i can’t click them and the bottom states “currently there is no license available which can be upgraded by your license”.
do i actually need to get a new license for the upgraded version of Elements 8? I assume since i purchased the upgrade this would not be a problem.
Any help in getting my going is much appreciated.