UR 22 marked "unavailable"

Got a new computer Acer 5 A515 and got Cubase elements 10 up and going however my computer won’t accept my UR22 in any of my USB ports. Says “Driver unavailable” Thoughts??

Hi Joshua
You have the driver installed, right?
Then I don’t know what’s going on, but you could try uninstalling the driver, restart the computer and reinstall the driver (2.0.4).