I really need some help. I removed the UR 22 from the box. Created a account and attempted to registered my hardware serial number and then received a error message that the serial number is not valid. What do I do?
I am pretty sure that I entered the correct serial number. I have been entering it for the past 3 hrs. I am so frustrated right now.
Frustrated in DC 
Sorry for the trouble. I’ll PM you to help further!
I’ve had a very similar problem with a new UR44 bought from a reputatable dealer.
Licenses were in sealed bags, but UR44 serial number is not valid"
Can anyone help please? I am extremely frustrated after a week of trying to get it working, over the festive period.
Many thanks in anticipation
Graham 
Sorry, I’ve been away on vacation. If you have not already, please contact your local technical support for help.