Whether I plug my guitar into the instrument input (the “HI-Z” input #2) or a normal, old jack microphone, it seems to not be noticing any signal coming in. The PEAK control led won’t ever turn on, even when I crank the volume on my guitar to max and the HI-Z gain up. It just seems entirely dead, Windows 10 not seeing any signal come through, either.
On the other hand, and to my surprise, I can get the sound from my laptop to come out of the headphone jack. Somewhat pointless, since I got this device with the intent to feed sound into it, not have it be a contrived usb-to-headphonejack port… but still, it at least means that the box itself is not entirely dead, I guess.
I have installed the most recent drivers and tried updating the firmware - upon which attempt I was greeted by a message stating that the firmware is already up-to-date.
I’d be very much obliged for some assistance. I’m not yet able to test the XLR input, and, regarding it, can only say that the phantom power led does come on when the phantom power is switched on.