HEY IVE HAD MY UR12 FOR ABOUT 4 MONTHS NOW AND EVERYTHING WAS WORKING GREAT. I UNPLUGGED MY CONPUTER AND EVERYTHING FOR A COUPLE OF DAYS. WENT TO SETUP EVERYTHING AGAIN THE UR12 ISNT WORKING NOW. THE PEAK LIGHTS ISNT COMING ON OR THE POWER ON LIGHT. I TRIED PUTTING IT IN DIFFERENT USB PORTS AND EVERYTHING. I TRIED INSTALLING A NEW UPDATED DRIVER ALSO. IM LOST
Hi, you should get in contact with support directly. I wasn’t able to find any inquiry from you or a product registration so I cannot point you in the right direction but on this page you can find all the info: https://helpcenter.steinberg.de/hc/en-us/articles/206530864