UR22 issues with OS 10.11.1 iMac 5k

They have just released updates for a number of UR models but nothing for UR22 why not?

The TOOLS for UR28M V2.1.3 update does not solve the issues with UR28M and El Capitan 10.11.1

I’m testing UR22 with OSX 10.11.2 Beta 4, which addresses some issues with USB.
Seems like it’s working ok again. But, as this is an intermittent fault, I’ll let you know as soon as I get the sound drop again.
Fingers crossed. :unamused:

Drops again. Bad news. :blush:

Does anyone from Steinberg use these forums…?

Tools for UR28M and UR22 2.1.3 contains USB driver 1.9.6, so this does not solve this problem.

Hey Steinberg. It’s too late.

After installing the new 1.9.6 UR22 audio drivers I’m also experiencing the periodic dropouts running the latest version of OSX El Capitan 10.11.1.

Same here.

Macbook Pro Retina 2015, UR22. I do production work for a national broadcaster; plus, I need to use my UR22 for a live performance on stage in two weeks.

I’ll have to say ‘adios Steinberg’ if nothing happens within a week. :cry: A shame! Love my UR22!

Can we please be given an update on these serious matters by Steinberg’s technical support! ! !
The abandonment of this thread -leaving its members helplessly guessing- is a crying shame! We all depend greatly on the hardware and no matter whether it is the Mac OS update or a Steinberg driver causing this mess… I desperately need to know where the Steinberg Development Team stands on this!

At least a termporary, albeit imperfect fix should be possible (the parallel Windows-related thread on this matter) was given enough information to work out a workaround!

Updates please!!!

Couldn’t agree more. Surprised absolutely nothing has been said by steinberg on this!

Issued today, although no post on here to tell us!


'We have discovered a serious issue when running OS X 10.11.1 that affects all our USB audio interfaces. Previously non-existent in connection with OS X 10.11.0, we now encounter audio dropouts that occur since the release of 10.11.1. The duration of the dropouts vary depending on the system.

We regret any inconvenience that this problem will cause, and are currently investigating the reasons for this occurrence. We ask you to bear with us as we clarify the situation. We shall keep you posted with further information. Unfortunately, and contrary to our previous statement, we cannot recommend using El Capitan together with our USB audio interfaces at this time.’

Well, at least someone is listening…

No problems on 10.11.2 beta 4 UR 824 running flawlessly

That was my first thought. The dropouts occur less often, but I’ve experienced them as well in 10.11.2 beta 4, with UR22 and Driver 1.9.6 :blush:

Having the same issue. Very frustrating. Please Steinberg update this issue ASAP. Updated to OS X 10.11 as per the compatibility chart posted but have been having dropouts since installing the update.

Please keep us in the loop as to what is happening with this issue. Thanks.

Now testing it with OSX 10.11.2 Beta 5
I’ll post my results here.

Nothing has changed in 10.11.2 Beta 5. Drops everywhere… :blush:

Almost 4 weeks gone now and still no solution. What on earth are they playing at.

I have steinberg ur 22 and mac os 10.11.1 and for me everything works fine
Maybe because i have old mac pro from 2009?

We have released a new driver: