UR22 very low input signal issue

Steinberg Hardware
1

I recently purchased a UR22; I’m new to everything related to the home/studio recording.
I use a poor dynamic microphone (fake sm58), I’m planning to buy an AKG p420, but the signal that I’m receiving from the actual microphone is very very weak, I must plug the TRS cable to second input and activate the HI-Zi and gain to near the maximum to receive a weak acceptable sound.
Thanks to the preamps, I don’t hear any noise but the signal is too weak.
I must know if the problem comes from the UR22 or the bad microphone, I don’t want to invest in the p420 and the interface is faulty.

So what do you think?

Thanks in advance
MAX

2

TRS is your problem. You need an XLR
The center connection of the combined XLR/JACK(TRS) on the UR22 is line level. XLR is for microphones.

The Hi Z input is for guitars, your cheap mic is probably not helping either.

So in summing up, nothing is wrong with the gear. Get a better Mic and the proper cable and all will be well :slight_smile:

3

Like Split said, and even if you cant afford to change out the fake 58, get an XLR cable and try again. :sunglasses:

4

ThankYou Guys , the xlr cable fix the problem.

MAX

5

Hey guys, I’m having a similar problem but using a sm58 and XLR cables.
I can only seem to get a good input signal once I turn the gain knob to 100%.
I’m using logic pro but this problem occurs in all audio software, including Skype…

I don’t know if there is a driver configuration that I can change or not. But I’ve been having this problem since I bought it almost a year ago and it’s really bothering me.

Thanks for you attention. Cheers.


EDIT:

I was fiddling with Logic Pro and I saw a Dim Level knob inside the Audio Settings. It was set to -20dB but even after I increased it to 0dB it mande little to no difference.

If there’s anything other than that that I can do to solve the problem please tell me. Thanks!

6

Hey how did you go with this? I can’t find a resolution anywhere

7

Hi everyone,

Similar problem!

Have a brand new AKG P420 (Condenser XLR Mic) that goes into UR22 Mk2 and then into Laptop.

Used my UR22 for a few years now for guitar on Input 2 with the Hi Z, and it works fine.

MIC went into Input 1 + Phantom Power switched on + Gain on MAX = getting no signal on the input…

Checked Sound settings on laptop - input is set to my Audio Interface - but again no signal when I am testing the MIC

Tried to record the sound in DAW on Maximum gain - still getting a flat line - nothing at all…

Was thinking maybe I need an additional power supply for UR22, but everyone else on the WEB seems to get away without it…

What can be the issue?
This is the first MIC I am trying to use - so maybe I am missing something completely basic??

Thank you