UR22C 2.0.0 Firmware Update Failed

I downloaded the new 2.0.0 firmware update and launched the dspMixFx program to update. When the app launched it prompted me to do the firmware update automatically. I clicked to begin the update and immediately got the Windows blue screen and my computer restarted. Now my UR22C input peak lights are flashing back and forth and will not stop.

Please help,
-Greg

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Hi Greg
Iā€™ve the samle problem with my UR24C interface.
Could you solve this problem?
Thanks.
Greets
Peter

Hi Peter, somewhere on this forum it was suggested to switch the UR22C from a USB 3.0 port to a 2.0 port for the update. I did that and it solved my issue. Afterwards I plugged it back into the 3.0 port. I hope this helps you as well.

-Greg

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Hi Greg,
thanks for your answer.
Iā€™ve tested on different USB ports, 2.0 and 3.0, but without any success.
Iā€™ll write a mail to the Steinberg support. Hope they can help.
Greets
Peter

Any luck with your firmware update Peter?

Thanks, Greg,
no, unfortunately not, I wrote different mails to the Steinberg Support, but the didnā€™t answered until now.

Iā€™d like to add my UR816C to this thread:

Same issue with TOOLS Version 2.0.0.: clicked on ā€˜Okā€™ as dspMixFx adviced me to do at startup, firmware update started and almost immediately aborted with an error.
Now I have the same flashing lights back and forth.

I already opened an Support-Ticket back in Mai 12th - almost a month ago.
No reply so far. Not a single word from Steinberg.

Steinberg Support finally responded to my ticket from Mai:

They want me to try again connecting my device to a USB2-Port instead of a USB3 an restart dspMixFX as Admin, which I already tried before on two different PCā€™s and a older Laptop, but now, unlike back then, it worked!

So my issue is fixed.

Maybe the interface needed a few weeks of rest in the shelf xD.

Disconnect, restart computer and try again.

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Many thanks @Muk888, that worked.

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Ditto. Usb2 port, using usb3 to usb-b connector, the peak lights will strobe and it starts immediately performing the updateā€¦

Thanks everyone - so helpful!

Really Steinberg? This is a joke.
At first I wondered about the cable. A fast connection to a slow one? Never mind, I have enough cable. So I connected USB-C directly to the iMac. Everything was fine at first until I tried to update the firmware. I was greeted with a nonsensical message claiming no internet.

Then I thought Iā€™d search the forum first, as others may have had the same problem. And luckily I ended up here.
I can also confirm that it actually works. Logging in and out was enough.
Back to USB-C then restart necessary
But honestly Steinberg, something like this belongs as ā€œRead me absolutely first of allā€ in the installer package. Just embarrassing.

And again thanks for all here showing how to solve this.

What if you donā€™t have a usb 2 port?