Not sure what is going on here.
Have a newer build PC (Win.11 MSI z690/i7 1700k) and getting a message in the usb driver control panel.
“Connection established in usb 2.0 the usb port cable might not support usb 3.0”
“Usb mode” is grayed out (super speed 3.1 is shadow dotted and not movable).
I have tried several new cables… all slots ,and usb C to C with external power in both my motherboard port and my gtx2080 usb c port.
Why am I getting this error message?
Appreciate any help.
Have tried standalone 5v power with it plugged into a 3.0 usb C,and powered by a normal usb cable in 6 of my PC usb 3.0 ports .
In the “Yamaha Steinberg usb driver settings” window I have a red X on the bottom with the statement “Connection established in usb 2.0 the usb port cable might not support usb 3.0”.
Using latest drivers.
So it seems to be telling me I am not connected to 3.0.
It’s a very new rig and usb 3.0 functions properly with other devices.
Have tried several 3.0 cables.
Just tried it with an external 1.5A power and had no change.
Appreciate the help though.
Not sure why I can’t get usb 3.0 working but it may be the unit itself.
Will need to seek out another pc and see what happens.
I had the same problem with UR816c which is a 220v card. I was ready to sell it, confident that it was the driver’s issue, as I have paid good money for Anker and Baseus cables. But as a last resort, started checking cable after cable, and finally I was lucky enough to stumble on my original cable and it worked. So, guys, it’s full of crappy flashy C cables on the market…