Hi,
when connected my ur22mkii to laptop and turn on the phantom power switch the indicator light is running and it seems there is no problem…
but when it is connected to ipad air2(which I always prefer that way) and turn on the phantom power switch, the indicator light starts to blinking not lighting constantly and there is a pulsing,heartbeat like sound coming through mointors,but my condenser mic is still working at that time…
I never bumped,dropped,shake or even moved my ur22mkii…It is constant in its place since I first set about a year ago…and it is stranger that it seems working well with the pc but there is a problem with ipad…I updated ios to last version,check steinberg firmware and nothing changed…by the way I m using official lightning to usb 3 camera connection kit…I havent connected my condenser mic to steinberg and used my phantom power since november or december maybe…it was working regularly… so please help me what is the problem here?thnxxx
The UR22MKII must be supplied with external power,
if you want to use it error-free with the iPad Air 2.
UR22mkII provides a 5 V DC port to supply power when connected to an iPad or iPhone.
A standard USB power adapter or an external USB battery can be plugged in to guarantee power stability.
Read the following information and connection pictures under this link :
UR22mkII Connection example with laptop, rear panel
Thanks Jan for the reply but I’m already using a standart usb power adapter when using with ipad…I havent changed anything that I used to operating ur22mkii…There wasn’t any problem before…In fact up to this time,I never operated it with laptop…It was working fine…After this problem occurs I wanted to see if this is a think about ipad or ios…I dont know same cables same device everything is the same and working fine on laptop but not on ipad…Maybe camera connection kit has a issue but it is official apple product and I specially purchased it for my steinberg device and never bend or enforced or plug out it anyway…
I am connecting the UR22MKII to ipad air2 exactly as described in the description…I am using 5dc port with an external usb adapter as you said and using an official apple lightning to usb 3 camera connection kit…Everything is working with no problem but when I connect my condenser mic to input 1 or input 2 on ur22mkii ,and turn on the 48v phantom power switch at the backside of the ur22mkii, 48v indicator light on the frontside of ur22mkii starts to blinking…There is not a constant light at 48v indicator…And at the same time a pulse ,heartbeat sound coming through my monitors…It looks like, 48v power is in a on and off loop…But I can record with mic but that awful heartbeat sound is still there…So I tried my Ur22mkii with my laptop…I used 5 dc port with same external usb adapter which I used with ipad connection…I tried the same connection on ipad ,only difference was using usb cable instead of apple camera connection kit and using a laptop…When I turn on the 48v power switch this time 48v light was not blinking…There was a constant light as it’s supposed to be…So there is a problem somewhere in ipad connection but I can not figure out…
ok thank you so much I’m waiting…In addition all firmwares are latest versions and after the problem occurs I updated ios to latest version but nothing changed…The problem is still there…I will also send a video in first chance
I can’t reproduce this with iPad Air 2+ iOS 12.2, iPad Pro11 + iOS 12.2
How I tested :
connect UR22MKII with 5V DC external power supply
set switch to 5V DC external power supply
connect usb cable via camera connection kit to iPad ( USB light on)
connect condenser microphones via XLR to Input 1
switch +48 Phantom power on
start cubasis, create project, audio track, activate record enabled
start recording
Result: Condenser microphone picks up as expected, no noise etc…, recording works as expected
Do you use the right XLR connector cable for the UR 22 MK II Input and the mic ?
…48v indicator light on the frontside of ur22mkii starts to blinking…There is not a constant light at 48v indicator…And at the same time a pulse >….,heartbeat sound coming through my monitors…It looks like, 48v power is in a on and off loop…
The red +48 LED must light continuously when the +48 button is on.
If no microphones are connected, the +48 LED should light continuously.
If a condenser microphone is connected, the +48 LED should also light up continuously
If the red +48 LED only starts flashing after you have connected your mic, there may be something wrong with your mic….
Thanks man for the great support…I figured out the problem…I ve just tried with another dc adaptor,and the problem solved.I think the dc adaptor that I used with no problem up to now, has a problem and can’t give enough power to run ur22mkii when 48v switch is on…I used a standart mobile phone 5V adaptor 1800mah and it is ok now…can you please tell me is there any optimum power adapter for ur22mkii? Thanks so much
Hi!
I’m having a problem with my Steinberg Yamaha sound card. When i plug it on all the lights remain off, but giving sound to connected monitors. When the mic is connected it is not able to record
Thanks for your message and sorry for my late reply (due to annual holiday).
Normally, the manuals that come with Steinberg and Yamaha hardware devices include setting examples for iOS (if supported). I’d suggest to have a look at the manual of your particular Yamaha device to find more details about this.
If the problem persists, you might get in touch with Yamaha directly to find further help and assistance.
Once the hardware is properly connected to the iOS device, you may check out the audio routing chapter of our “Getting started with Cubasis” tutorial to have everything set up properly to do your recordings:
