UR242 - download acces Code

hello , i have a UR 242 and i have been moved. Now i lost the box with de DAC. Is there a possibility for a new one? Im working with Mainstage 3 and MAC. when i start the program i get a error wit Elicener error and the program wont start. Im waiting now for 19 days for a answer so ill try it here
can someone help me please

All you need should be in your MySteinberg-account.

i need the donwload acces code wich i have lost during my moving. Is there someone who can help me with a new one. and the next question i have is will it also work with Big Sur ?