I’m having problems activating my UR44 via my steinberg account. The page is habitually telling me that the serial number I am entering is invalid.
I have tried what I think is every possible combination of the code given to me; ‘xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx’, ‘xxxx - xxxx - xxxx - xxxx - xxxx - xxxx - xxxx - xxxx’, ‘xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx’. Case sensitive, non case sensitive, making sure that the 0s and Os are not mixed up… I was wondering if anyone has encountered a similar problem activating this or any other steinberg hardware/software, or if I am just particularly dense. Any tips to resolve this?
I can’t get onto the phone to the Australian steinberg distributor/helpline right now; the office not open till tomorrow! I will get onto them, then. Till then, or after that, any help would be appreciated.