UR44 direct monitoring (Mac OS) broken

Hi folks,

since about 1 yr or so, I have the following issue with the UR44 and Cubase Pro (10.5 and also 11):

With Cubase running and Direct Monitoring activated, I get no sound from monitored channels.

The input signal shows up in the meter of the input channel, and also in the meter of the audio channel where I want to record. I can record the signal properly. But in the main meters (main mix, cue headphones etc.) the signal does not show up.

Experimenting with routing in Cubase does not help (switching monitors between mix and cue, or anything).

So I am forced to switch direct monitoring off – then the monitoring works as expected, but I have to live with the latency :frowning:

UR44 direct monitoring and DSP works fine with dspMix tool, while Cubase application is closed, so I think the hardware and DSP are OK.

Behavior in Cubase Pro 10.5 is exactly the same as in Cubase Pro 11.

I Updated the dspMix tools and the USB driver to the latest version (separate download, 2.0.4). I also have the latest firmware in the UR44. Nothing helped for me.

I remember this was working about 1 year ago, might have been with OSX 10.14 Mojave, but I don’t remember exactly.

… anyone with a hint?
Best,
Thorsten

Without being sure what’s going on, have you checked the hardware setup inside cubase? I’m thinking since it works without cubase the problem might be there.

Hi Strummer, yes there are no further settings other than buffer size, priority, ASIO guard and that kind of stuff – and of course the direct monitoring checkbox. Only the direct monitoring does not work. Everything else works (recording from multiple channels, sending signals to primary and secondary output. There is no stutter, gaps or noises.

In the mean time, I upgraded to Cubase 14.0.10 and did a clean install on a new MacBook Pro (Intel), and investigated further:

  • Direct Monitoring with dspMixFx works when Cubase is not running
  • In Cubase, Direct Monitoring works instantly for Mix 1 (Main L/R).
  • For Mix 2 (where I plug the headphones for the Cue mix) Direct Monitoring works only after I have played around in dspMixFx before. It seems Cubase misses to set up everything right.
  • Seems as if the UR44 global effect return to the outputs can not be controlled reliably from Cubase. I had to activate routing of the global reverb to mix 2 in dspMixFx first, from then I could control the return level from the panel in Cubase.
  • One issue remains: As soon as I activate Direct Monitoring, the level meter of the Cue mix bus does not show the signal of the directly monitored sources any more. It only shows the level of the playback. I cannot believe this is intended!?