(UR44c) insufficient DSP resource after firmware update 1.5

Hello Cometti.
I talked to one of our support colleagues.
He was able to re-produce the issue.
By re-installing the whole installation package and the driver he has been able to solve it.
So I would kindly ask you to first try this.
Please re-install the TOOLS for UR-C and re-start the computer.
Hopefully this will solve the issue. If this won’t be the case, please let me know.
Best regards,
Stefan

Good morning @Stefan_Schreiber ,
didn’t work! I removed all Steinberg and Yamaha applications, restarted and installed again. But when choosing guitar effects, the message of insufficient resources from the DSP appears again.

@cometti

Do you use the power adapter?

I think I have seen this happen when the unit is running bus powered from usb and not getting enough power. But maybe this is not the case for you.

@misohoza

I’ve tried with the power adapter and without it, both with USB-A and USB-C cables and in all scenarios the problem was the same. Like i said, Channel Strip works fine, only the guitar plugins doesn’t…

Hi cometti, I had a similar issue on the UR22C. I fixed it by taking it off the mixer view (hit the lit green fader icon button at the top-right) and on the main screen you might see a button lit in green that looks a bit like a figure 8 on its side. Not sure what it is (conferencing?) but switching it off resolved the issue for me.

@cometti I have the UR44C too, I am able to instantiate two guitar fx.
The only difference I can see is you’re on v2.0.3 of the Yamaha usb-midi driver
image

@mattster the figure 8 is the icon means Linked Channels in Stereo. :+1:

1 Like

Hello Cometti.
Thank you for trying that. I’m sorry that it did not solve the issue.
I would kindly ask you to check one more thing.
What is the sample rate you are using with your UR44C?
Best regards,
Stefan

V2.03 is for Windows 7, 2.04 is for Windows 10

Hello Cometti.
ca-booter is absolutely right. That could be part of the issue
Even though the YSUSB driver version 2.0.3 which is included in the latest TOOLS also supports Windows 10, please install the latest YSUSB driver version 2.0.4 (supports only Windows 10 - 64-bit). This may solve the issue.

YSUSB Driver 2.0.4.

Best regards,
Stefan

@Stefan_Schreiber @ca-booter @steve

I tried to update the Yamaha USB driver yesterday, but the problem still remains.

I guess the problem is at the firmware for some unities

BTW, 2.0.3 is coming with TOOLS 1.5 for Windows 10
image

Hi Cometti.
Thank you for your feedback.
Could you please check the sample rate you are using?
Best regards,
Stefan

@Stefan_Schreiber

Tried all available

44.1
48
88.2
96
176.4
192

SuperSpeed, HiSpeed, etc

None of these worked

Hi Cometti.
I see. Could you please try the following.

  1. On the dspMixFx UR-C, store current settings as a scene.
  2. Click the triangle to open the scene list, and load “0 Initial Data”.
    image

Thanks and best regards,
Stefan

@Stefan_Schreiber

I did as you asked, but the problem keeps happening :frowning:
Any other ideas of what to do?!

Hello Cometti.
I would ask you to do the following:

  • Please click “File” and save the Scene File as “MySceneFile.UR44C”, for example.
  • Please send “MySceneFile.UR44C” to me so that we can investigate it further.
    Best regards,
    Stefan

@Stefan_Schreiber

The file is attached. Any other information you need, tell me!

Thanks

MySceneFile.zip (1.4 KB)

OBS: Do you want to connect to my computer to check it better? You can access it through Anydesk.
If you want, I’ll send you the connection ID by private message

Hi Cometti.
I have fowarded your file to our engineering.
Hopefully they will be able to find out about the reasons for the issue.
Thank you for being willing to have a remote session.
Best regards,
Stefan

@Stefan_Schreiber

I forgot to say, I can put the Channel Strip on all channels, look
image

That is, there is a resource for the DSP, so the problem is with the guitar effects

A post was split to a new topic: Updated dspmix to 1.5 -> black error screen

?!?!?!?!?!?

What you mean?!