Thanks for the reply! At this point, its not even necessarily the DPC spikes that have put me off this unit, as latency in general was kind of the final nail in the coffin, which sucks because otherwise, I LOVE the UR824. The sound quality and general feature set is absurdly good for the money, but I simply can’t abide the terrible overall latency, the DPC spikes combined, mediocre driver feature set, and (as you mentioned), Steinberg’s apparent support abandonment have combined to essentially push me become an RME convert, as they seem to be the polar opposite when it comes to support and software.
Its looking more and more viable to slave the unit via the RayDAT, but now I’m largely concerned that the conversion implementation in the UR824 might slow down the gains of the PCIe card, so the jury is still kind of out, and quite frankly, I don’t necessarily expect Steinberg support to be knowledgeable, or forthcoming with information that makes the UR824 look even less capable in comparison to a competitor Im about to give my business too. You’re correct, though, they’ll probably be fairly knowledgeable about how the unit functions in slave mode, anyway.
I can’t help but have a bad taste in my mouth after this whole affair, I will say. Far too many corporations these days are all too happy to crap out a product and then tell you to go stuff yourself after they’ve got your money. I was hoping Steinberg would be a little different, but its apparently not the case, and its 100% going to affect my decision to purchase future products from Steinberg, as well as colour my advice and recommendations to engineer and musician friends.
Im sure they couldn’t care less, but the $700.00 USD I spent on my UR824 will probably be the last dollar amount Steinberg will ever see from me, or people who value my opinions on music gear.