USB dongle or not on newer pc after older already had windows reinstall on old pc reactivated

Hi Steinberg Team.
Note: I attached a pdf doc for the visual ease, note I can provide actual licences without redaction if asked.
Hi Steinberg Team 16052025 .pdf (429.0 KB)

Here is transcript of the advice and apparent solution I was offered to be able to continue to use Cubase 11 Elements (subsequent to Elicenser closing down on 20th May). It Seems I am not so sure I am going to receive a USB as I had no reply about when that will be since my last email, and it is in my best interests to ask for a solution seeing as it will be too late in a few days. See below thread. From original to last in that order.

Hi Jarrod,

Thanks for looking into these things, thanks for you last response too.

the above is used on my older computer and for my older computer cubase 11 works

These is the elicenser for my new computer
for my new computer the cubase 11 elements does not work

Thanks for looking into it for my behalf.

Kind regards,

Adrian

Response to this

Of which I of course replied with address for the USB dongle.

Can you please advise what is my best course of action to ensure I can use Cubase 11 Elements on the new computer based on the reference emails.
Basically it has been said that I should get a usb dongle for reliability because of mobility (or lack thereof with elicenser and also because I had a reactivation due to a windows reinstall on old pc being used, whereas because “also” got another pc this is apparently why I need the usb.

Please advise so I can continue to use Cubase 11 elements in the future on the new PC.
Your assistance is appreciated.

Kind regards,

Adrian

From what you wrote here I think you expect Steinberg to send you a USB dongle for your license. That will not happen, because this USB eLicenser is a hardware stick you need to buy in a shop that offers it.

From your profile I think you are in New Zealand, so you can try the Amazon shop.

If you want to activate your Cubase Elements software on a new computer right now, you can do so by following the steps in the below document. However, this needs to be done before 20th of May.

Thanks Juergen, helpful. I was waiting because I was under the impression that some usb’s would be decommissioned at the yamaha store in Melbourne. It’s true to note that I usually don’t have a need for older verions like 11, but everyone can get nostalgic as I recorded many songs on cubase 11.