I purchase Cubase 7.5 via ebay auction, I installed it, I plugged in the USB-eLicenser and attempted to register and activate it to my Steinberg acount, I received the message:
“This eLicenser number has already been registered by another user.”
Might this happen if the Seller did not unregister it from my account prior to selling it? Is there anyone within Steinberg I can provide the license code to who can investigate?
The soft-eLicenser appears to be fine, but the separate USB-eLicenser number is reporting the above error. I have the original box and all its original contents including the USB-elicenser and serial keys. I am wondering what would be my options for rectifying this circumstance beyond contacting the Seller which I already have?
Any advice would be really very welcome as I wish to get back to my work in Cubase asap.