I currently have 3 licenses on my USB-eLicenser.
One of them is Cubase Pro 9. Highlighted in red is also a Cubase Pro 9 Trial version which has expired on 2017-05-01. Before it expired I upgraded from Cubase Elelements 9 tot Cubase Pro 9.
I have not found a way to remove the Cubase Pro Trial version and the statement I read somewhere on this forum that it is automatically removed does not seem to work on my USB dongle.
In activating my Absolute 3 software I ran into this error message:
" License Download
At least one of the eLicensers used during this process was disabled and cannot be used for any license transactions. Please contact your software vendor to solve this issue."
Furthermore the online synchronization & maintenance option in the Elicenser Control Center (latest version Mac) gives this error message:
“Step 3: FAILED (Validating License Usage Periods)”
I have been told it is a USB dongle problem and have not been able to fix it despite the given troubleshooting suggestions from Steinberg. My dongle is one of the latest version btw.
Anyone here who ran into the same problem and has been able to fix it?
Thanks in advance.