Suddenly, none of my computers can find the USB-eLicenser! That means I cannot use Nexus! The strange thing is that the red light is still on, but the key and its licenses is all of a sudden gone from the eLicenser control center.
I effing hate all these kinds of licenses and poop, it’s like being punished because you actually pay for the products instead of stealing them from the Pirate Bay… 
have done the basic troubleshooting of installing the latest ECC package?
yes…
It’s pretty unusual for a dongle to die, and yet still light up.
Probably you should contact support. In the meantime have you read this? https://www.steinberg.net/nc/en/support/knowledgebase_new/show_details/kb_show/usb-elicensersteinberg-key-details-tips-and-troubleshooting.html
Yes I’ve done all on that list!
How do I contact support!? Can’t find any! =S
OK I’ll say it.
Thanks Steve.
{‘-’}
Yeah okay, I’ve seen that, but the problem is that I can’t find any adress or number to some real support for my problem here in Sweden! It only says:
"Sweden
Nuendo:
Yamaha Music Europe Branch Scandinavia
Sales inquiries: www.yamahaproaudio.com"
No email, no phone number, but yes, I could find it on their website or whatever, but still, I find it very hard to believe that Yamaha Music will help me with this problem… I don’t need no Nuendo support!
I’ve read something about a support request form for registered users in MySteinberg, but can’t find that either.
So… if you know, would you please give me a number or e-mail adress that I can use for this certain issue?
And yes, of course, thanks in advance!
/Andrée Theander