vcruntime140_1.dll error message after install

Recently purchased cubase 10.5 after building a new machine. machine works fine, although after installing cubase i am presented with “The code execution cannot proceed because VCRUNTIME140_1.dll was not found. reinstalling may fix issue.” This did not resolve the issue.
I purchased a physical elicencer at a guitar center as well as the software dl. The guy at gc said that steinberg had to physically verify license and this may take a few days. Has anyone had similar issues as im not sure if this is the wall the employee at GC was referring to or if it is a different issue.

Hi and welcome,

Install Microsoft Redistributable, please. Or reinstall Cubase from the full installer as administrator, please.

Make sure you:

  • Download the Full Installer.
  • Unpack the ZIP file and install from the unzipped folder.
  • Install from the setup.exe.
  • Install as administrator.
  • Install to the system © drive.