I tried contacting Steinberg support about the issue I’m having and they directed me to the forum. According to them, the developers check this forum. I downloaded Verve for iOS from the App Store. When I tried to download the sound content it failed because I didn’t have enough space in my device. After that I opened up space in my device, I tried downloading the sound content again but this time it failed with an error in installation. I decided to delete the app and download it again from the App Store. Then I opened the app but this time it didn’t direct me to download sound content, it went straight to the app’s UI. The problem I now have is that I get no sound from the app, neither as a standalone app nor as an AUv3 plug-in. I checked the manual and everywhere in the app but I can’t find anywhere where you can reload the sound content. Please note that I also own Iconica Sketch and I noticed that for some reason the storage for both apps gets lumped together, so there might be an issue with the way this is implemented.
Device: iPad 10th Generation
iOS: 17.6.1
Please advise on what should be done to fix this issue.
Thanks.
hello. Did support send you to the forum??? this seems like a practical joke.
I hope it’s at least not the same as Cubase.
and if they review the forum, don’t believe it because it is not true, or at least if they review it, they ignore what needs to be fixed or implemented. the results are there. What they have released in the Apps is what it is. Don’t expect anything to change.
ask support for help, which is what you need to do.
you, comment here and whoever can help you, in my case I can’t because I’m not going to buy anything from the Steinberg app store.
in cubase, Wavelab, Spectralayers and so on, whatever you want.
good luck with your problem, mate. I hope it’s not too complicated.
Hola Pablo,
Yes, I contacted Steinberg support and they said “the tech support team does not handle the mobile apps like Verve for iOS, but they are instead supported directly in our forums. Here is a link to our Mobile Apps Forum where you can research topics/questions answered or pose your own question for users or even our developers to answer…”
Ojalá me ayuden con este problema. Un saludo.
1 Like
Hi @feraumor
We already exchanged about your topic, correct?
Best,
Lars