Video aspect ratio problem

Cubase is displaying video files zoomed in, with a lot of the outsides cut off. It looks like that any which way I resize the window. I included two pictures: One of a shot of text in Cubase, and one of the same text simply playing in Windows Media Player for comparison.

https://1drv.ms/u/s!ArpVpBqEIVdwhQpD9NxI2mAZpmhK

https://1drv.ms/u/s!ArpVpBqEIVdwhQuRHCd85zenuwUN

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Did you manage to resolve this? I have the same problem.

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It seems Cubase doesn’t handle 4K video very well. I used a video converter to downgrade the video to standard 1080 and it worked fine.

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Seems a little bogus that two years later I still need to do this workaround

Cubase only fully supports FHD (1080x1920) video, if you have a larger video it will be cropped.