Recently, I’ve found that most of the QTs my clients send me (usually H.264 format but also other “flavors”) are not working properly in the video engine, i.e., while a get a full video track with thumbnails, the video player window is frozen and just displays a still frame from wherever the cursor is when I start the sequence. Anyone have any suggestions?
First, I would suggest shutting down Cubase and testing the files in your Quick Time player on the computer. If the video plays back there, then reopen Cubase, and start a new empty project. Import the video file and test it there. In Devices, VST Performance, what are your meters reading during playback?
If the video file won’t play back, start another empty project. Import the Sample.mov file from Quick Time. Does this playback?
What version and build of Cubase are you running? What operating system are you on? What is your processor and RAM? What version of QT do you have installed?
Shut down Cubase. Files played fine in QT. Restarted Cubase. Movie files still will not play back. ASIO meter is under 10. Created new project. Imported Sample.mov from QT. Will not play back.