Video Player - Can't open it

Cubase
1

Hi there,

I’m getting a message in Cubase 10 Pro that my graphic card is either not up to date or needs to be upgrade to handle the video player in my projects. I don’t understand, I use a RX 580 up to date and my computer was recently upgrade…Can someone help me understand ? I work in post-production and never had this problem before. I don’t have the option to modify the video settings in cubase. The thing is I use the same license on another computer (my laptop) and everything works fine…

Please and thanks in advance!

2

Hi,

Does this article help?

3

Hi there,

Not really, because the Radeon RX580 is not listed as being not supported by windows 10. And the problem happens inside the Cubase app. Everything is up to date driver-wise, so I really don’t understand…could it be that I need to assigne the graphic card to be used by cubase (instead of the default graphic card in the motherboard)?