Virtual Guitarist 2 : problem with e-licenser

Hi everyone,

I’m still using the Virtual Guitarist 2 instrument.
I know it’s discontinued many years ago but there’s no sample library or virtual instrument that can replace it. Not even close.
So, I’m using it through J-Bridge as it is a 32 bit VST.
But, for a few days, it occurs an error in the e-licenser soft. The USB e-licenser dongle is still ok and perfectly recognised by Windows 10.
Yesterday, I’ve re-install the e-licenser software and then it was running ok in my Cubase 13 project.
But today, it again occured an error and I’m not able to use it :slightly_frowning_face:
I know some of You are still using it so :
Did you encounter the same kind of problem recently ?
Thank You for your replies.

1 Like

Any response? I have the same issue

It’s now become tiresome. I am still using Groove Agent 2.x and Virtual Guitarist 2.x (because I like them) and all was OK for a while after the shut-down, until (for no reason I can determine) the USB eLicenser Control Center works OK and then fails, and wont respond - however the Soft-eLicenser is not affected.
I’ve tried every possible combination without success - all I want is consistency.
As I said, it’s become tiresome to either have to switch USB ports, or reboot - and as good as Cubase 14 is (and it’s really good) this is totally unprofessional.

I’m a little slow at times, but I just realised this issue started with Cubase 14.0.32 update.

+1

Does anybody have knowledge if Steinberg has to legally maintain its continuity? Considering we paid money to buy their software?

VG2 is officially discontinued.
That’s why we have so many difficulties to keep it alive and well…

“Superseding both Virtual Guitarist and Virtual Guitarist Electric Edition versions, Virtual Guitarist 2 will ship in February 2006 for Mac OSX and Windows XP.”

Wow almost 20 years has passed… I can’t blame them actually for not keeping it alive, but it would set good reputation for their “support” if they ever did… It stills works on Windows 11 but not Apple-silicon Cubase.

This is not a VSTi software issue, it’s a licensing glitch that Steinberg is obliged to support (but don’t hold your breath). How would one demand this?

After many weeks of trying to figure out what is causing this CuBase problem with the eLicenser Control Center (and it is a CuBase programming problem), I might have found a temporary work-around that could assist you.
Imagine how many hours I have wasted to finally arrive at this point!!!

  • Remove the USB2 eLicenser dongle

  • Cold Boot the computer (not a ‘restart - I’m running Windows 11)

  • Start CuBase

  • Wait until till the CuBase Hub has loaded

  • Plug in the eLicenser dongle and wait until it’s registered in the eLicenser Control Center

  • Run/Load a CuBase project that has 32bit VSTi tracks, e.g. Virtual Guitarist 2 (jBridger)

The problem manifests when CuBase starts to load and evaluates the USB eLicenser dongle. If the dongle is not there, CuBase continues to load. This does not affect the Soft-eLicencer (SeL), so the problem is in the start-up.

So far this action seems to be consistent.

This is interesting. I will apply and let You know if it works properly here too.

Thank You for the tip.

Adding to NicM statement, the Virtual Guitarist 2 standalone app is running with no problem at all. So it’s really a Cubase start-up problem.

So far, your method is not working in my case :frowning:

I’ll keep trying…

Hi Eric

Just a question – did you open the eLicencer Control Center to check the status of the USB-eLicencer when plugging it in, and before running CuBase?

Regards

Nic Martens
Tel : +27 73 059 1946
VOIP: +27 21 697 4593
Address : PO Box 13339, Mowbray, Cape Town 7705

Hi Nic,

I tried both :

.opening the eLicenser control center, running cubase then pluggin the usb

.running cubase, opening the eLicenser control center then pluggin the usb.

In both cases, the usb appears in the eLicenser control center.

None of them works :frowning: I’m on Win10 with Cubase 15.

Does it still works for You ?

Regards,

Yes! Every time. Cubase 14 – Windows 11.

I received a message from ‘Andree from support trying to fob me off saying:?

“Please note that Virtual Guitarist is a legacy product and we no longer offer technical support for it. Therefore, we are unfortunately unable to assist you in such cases. We apologise for any inconvenience”, when I made it absolutely clear it was about the licencing - not a VSTi issue.

Tiresome.

I haven’t closed the ticket, but wonder whether I will ever hear from them again.

Regards

Nic

Yes, it’s a licensing issue. I always get that window saying there is a eLicenser problem.
It’s a conflict between the 2 license processes.

Regards.

Hi Eric
Thought I would try a different way.
I figured, if the issue is on CuBase startup (when it’s linking to Steinberg’s servers to check for valid licences) then why not turn the Internet connection off.
Works (every time) as it supposed to, without any problems (so far), and the VSTi’s seem to load a lot faster – I know it’s not a solution, but confirms where the glitch is, and this way you can at least load projects that use VG et al.

Let me know if this works for you?

Regards

Nic

Hi Nic,

A very very big thanks to You because : it works :blush:
And yes, VSTi loading is a lot faster.

And once You’ve loaded and instance of VG2, You can put the internet connection back on and then work in another project, loading other instances of VG2, etc… the usual…
until You close Cubase.

This is a great tip !

Once again, thank You so much and I hope this will be useful to others.

Best regards,

Eric

My pleasure. Now to get Steinberg to actually FIX the problem.

Should be fun.

Regards

Nic Martens
Tel : +27 73 059 1946
VOIP: +27 21 697 4593
Address : PO Box 13339, Mowbray, Cape Town 7705

Hi Eric
I eventually managed to get through to Support (as a licensing issue), and I think it’s fixed. After two days, the children are playing nicely together on both 14 & 15 so no more unplugging and plugging.
Nic

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Hey Nic,

I’ve just tried and yes : everything is working fine. Great work !