Visual plugins crash Cubase

Cubase
1

If opening two instances of Fabfilter at the same time, or two instances of Izope Tonal balance control, or once instance of Ozone, and so on, Cubase crashes and the error shown is: opengl32.dll.

This is probably related to my graphics. I’m using the onboard GPU of i9-12900k, and I tried updating the driver. Didn’t help. This error started around two months ago. I also updated my Cubase version

Has anyone experienced something like this? It happens only in Cubase, not in Reaper

Thanks in advance

2

Hi,

Attach the *.dmp file to have an option to look deeper, please.

3

There’s nothing there. I once asked about this issue when I thought it’s just one plugin that causes this, and attached the dmp file, and there’s only this line:
memory_corruption!opengl32.dll+0x0

Now I see that it’s a general problem in Cubase with all sort of plugins, however it happens only in Cubase

4

Hi,

Update your graphic card driver. What kind of graphic card do you use, please?

5

I think it’s Intel UHD graphics 770, as I said I updated the driver but it doesn’t help unfortunately. It’s the GPU that comes with intel i9-12900k.

Is there something else I could try?
Thanks

6

did you try to change settings in the Windows system’s graphic card settings page:

image
image871×829 52.3 KB

sorry for the wrong language…

7

Thanks Marco
I tried to toggle all the options there after adding Cubase, and nothing helped unfortunately

8

Have you looked at the settings in the Intel Graphics Command Centre?
Have you tried turning off hardware acceleration (Win 11)?
Have you tried using the generic GUIs?

Probably a dumb question, but do you have enough RAM (>16 gigabytes)?

FWIW And I know this is no help, but I have a i9 12900K and Cubase is set to use it, rather than my GPU., and is without issues.

9

I don’t even have the option to use hardware acceleration (just checked in System > Display > Graphics)

And specifically in plugins like Fabfilter or Tonal Balance it won’t make a lot of sense to not use the full GUIs

Yes, I have 64gb RAM, and yes for me too! Everything worked great until a few months ago completely out of the blue. Maybe the only option is to reinstall Windows

10

My first troubleshooting step here would be to open the command prompt as an administrator, then run this command:

DISM /Online /Cleanup-Image /RestoreHealth

Then run this command next:

sfc /scannow

Reboot, test the dual plugin windows again, and let us know the status.

11

Steve_Day Thank you very much, I tried that and it didn’t help unfortunately. After the scan, it said that it fixed a few corrupted files, but Cubase still crashes in dual plugin windows.

Also in the last few days I noticed weird visual behavior in Chrome, the image in YouTube vids sometimes jumps from left to right…

Is there something else I could try before reinstalling Windows?

Thanks again