voice recording scrachy cubase ai

Hi,

I am pretty new with Cubase, I bought it for my daughter, it was working fine, but now when we record her signing, or even we listen a prerecorded track sounds scratchy. So we don’t know if it is the Cubase interface got broken, or any other technical issue that can be fixed. Anyone can help me?
thanks,
Susana McGee

Hi and welcome,

Try to increase your Audio Device Buffer Size, please.