Hi All,
Suddenly my Vst Performer crashes. Won’t even load macOS 10.14.5 (Not even a full restart helps)
Also Running AXR4 interface.
Any thoughts as to a solution?
Thank you
Hans
Tried a fresh download and install- Doesnt help…crash bang!!
try removing/renaming preferences
think these live in “documents/vstconnectperformer” or somewhere - shouldn’t be hard to find
I’m having a similar problem. VST performer opens with the initial message saying “use headphones…” and the “you are about to share your IP address” but the Performer window never loads and it must have crashed. After reinstalling, rebooting, changing interfaces it crashes.
I can be the host when I run Nuendo and start a VST connect session with someone but I’m trying to be on the performer side.
Any other solutions?
Thanks
mac/pc - which version - who knows ? 
did you try deleting preferences as I mentioned above ?
Hi,
When the it has crashed, you’ll get a “crash-log” which the operating system wants to send to Apple. I need it. Can you please save the file? Or copy/paste and send the content to me, please? m.spork (at) steinberg.de
Thank you,
Michael.
Yes I did delete the preferences as you mentioned and the Steinberg support even stopped replying to me and gave up.
I’m on a Windows 10pro, i7-7700k (4.75ghz), 500gb m.2 ssd, 64gb ram, gtx 1080 video card, and dual monitor screens.
I’m at a loss here.
Process: vstconnectperformer [565]
Path: /Applications/VST Connect Performer.app/Contents/MacOS/vstconnectperformer
Identifier: com.steinberg.vstconnectperformer
Version: 4.0.44.360 (4.0.44.360)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: vstconnectperformer [565]
User ID: 501
Date/Time: 2021-03-05 21:24:10.494 -0700
OS Version: Mac OS X 10.15.7 (19H15)
Report Version: 12
Bridge OS Version: 5.2 (18P4347)
Anonymous UUID: 3F4EB7AE-C997-4B30-8CD0-44DE2EC450A4
Sleep/Wake UUID: FE28A807-9A02-4D46-8F83-FEC8D3C95EDF
Time Awake Since Boot: 820 seconds
Time Since Wake: 69 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000034
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [565]
VM Regions Near 0x34:
-->
__TEXT 00000001051d1000-0000000107c22000 [ 42.3M] r-x/rwx SM=COW /Applications/VST Connect Performer.app/Contents/MacOS/vstconnectperformer
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.steinberg.vstconnectperformer 0x00000001052635c4 0x1051d1000 + 599492
1 com.steinberg.vstconnectperformer 0x00000001052610bd 0x1051d1000 + 590013
2 com.steinberg.vstconnectperformer 0x000000010525fc4d 0x1051d1000 + 584781
3 com.steinberg.vstconnectperformer 0x000000010525f9a5 0x1051d1000 + 584101
4 com.steinberg.vstconnectperformer 0x0000000105220d64 0x1051d1000 + 327012
5 com.steinberg.vstconnectperformer 0x00000001052694e7 0x1051d1000 + 623847
6 com.steinberg.vstconnectperformer 0x00000001053a4598 0x1051d1000 + 1914264
7 com.steinberg.vstconnectperformer 0x00000001053a8bce 0x1051d1000 + 1932238
8 com.steinberg.vstconnectperformer 0x00000001053a9014 0x1051d1000 + 1933332
9 libdyld.dylib 0x00007fff6c49fcc9 start + 1
Thread 1:
0 libsystem_pthread.dylib 0x00007fff6c69fb68 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x00007fff6c69fb68 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x00007fff6c69fb68 start_wqthread + 0
Thread 4:
0 libsystem_pthread.dylib 0x00007fff6c69fb68 start_wqthread + 0
Thread 5:: AMCP Logging Spool
0 libsystem_kernel.dylib 0x00007fff6c5e0e36 semaphore_wait_trap + 10
1 com.apple.audio.caulk 0x00007fff66073b16 caulk::mach::semaphore::wait() + 16
2 com.apple.audio.caulk 0x00007fff660739b2 caulk::semaphore::timed_wait(double) + 106
3 com.apple.audio.caulk 0x00007fff660737c4 caulk::concurrent::details::worker_thread::run() + 30
4 com.apple.audio.caulk 0x00007fff660731e4 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5 libsystem_pthread.dylib 0x00007fff6c6a4109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff6c69fb8b thread_start + 15
Thread 6:
0 libsystem_kernel.dylib 0x00007fff6c5e0e36 semaphore_wait_trap + 10
1 com.apple.audio.caulk 0x00007fff66073b16 caulk::mach::semaphore::wait() + 16
2 com.apple.audio.caulk 0x00007fff660739b2 caulk::semaphore::timed_wait(double) + 106
3 com.apple.audio.caulk 0x00007fff660737c4 caulk::concurrent::details::worker_thread::run() + 30
4 com.apple.audio.caulk 0x00007fff660731e4 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5 libsystem_pthread.dylib 0x00007fff6c6a4109 _pthread_start + 148
6 libsystem_pthread.dylib 0x00007fff6c69fb8b thread_start + 15
Thread 7:
0 libsystem_kernel.dylib 0x00007fff6c5e0e4e semaphore_timedwait_trap + 10
1 libdispatch.dylib 0x00007fff6c446b6b _dispatch_sema4_timedwait + 76
2 libdispatch.dylib 0x00007fff6c446f97 _dispatch_semaphore_wait_slow + 58
3 libdispatch.dylib 0x00007fff6c454795 _dispatch_worker_thread + 284
4 libsystem_pthread.dylib 0x00007fff6c6a4109 _pthread_start + 148
5 libsystem_pthread.dylib 0x00007fff6c69fb8b thread_start + 15
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000600000b68410 rcx: 0x0000000107e484b0 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00007ffeeaa2e810 rsp: 0x00007ffeeaa2e810
r8: 0x0000000000001e35 r9: 0xffffffff00000000 r10: 0x0000600001458fe0 r11: 0x0000000000000202
r12: 0x0000000000000000 r13: 0x0000600000246370 r14: 0x0000000000000400 r15: 0x000060000257f900
rip: 0x00000001052635c4 rfl: 0x0000000000010202 cr2: 0x0000000000000034
Logical CPU: 0
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14
hi webdatabassman, welcome! Thanks for the dump, we’ll examine it. Could you let us know what you did when the crash occured? Thank you!
Hi webdatabassman,
you are running an old version (4.0.44.360). Can you please update to the latest version? Download it here
Thank you, Michael.