WaveLab 11.0.20 crashes when opening Audio Connection

WaveLab crashes immediately when i trying to open Preferences > Audio Connection

Cubase 11 Pro with Ur22mkII works fine. Win10.

Try erasing this file:
\AppData\Roaming\Steinberg\WaveLab Pro 11\Presets\Audio Connections.last

Thank you for your answer. But no, WaveLab 11 Pro showed me “loading” window and created new folder Audio Connections at AppData\Roaming\Steinberg\WaveLab Pro 11\Presets again. Still crashes.

This is WaveLab with trial period.

What audio devices are connected to your computer?

This could be an ASIO driver issue.

Look in the registry at this key:

WaveLab will try to load these drivers at startup.
You could try to temporarily remove these keys to see if that changes something.
One solution is to erase the CLSID variable.
Later, whether you paste the values again, to restore the info. You could also reinstall the drivers.

thank you, it worked

I’m having the same issues and I’m not finding these files. Where should I be looking for them?
Win 10 Pro is the OS.

Look at my last message: this is about the registry, not files.

Found it. But there are 3 folders under ASIO that contain the same header :
Generic Low Latency ASIO Driver
M-Audio Delta ASIO
Realtek ASIO
Would M-Audio be the choice to remove?

I don’t know, but I have a machine with a Realtek ASIO that crashes…

1 Like

Same setup here but no problem.
This is normal that all devices (as listed in the registry) are scanned.
Check my previous message about the registry, for a likely solution.

Please show me a screen shot of regedit for this path:

What do you mean with “loose audio” ?

Try to disable the Generic Low Latency ASIO driver to see if that makes a difference.

Remove the Generic Low Latency ASIO driver entry from the registry anyway. And reboot.
Any difference?

Run winver to report your exact Windows version.

Worth reporting to RME then, because you have indeed a very recent Windows version, and that might be the problem. I have the same setup (working), but with Windows 20H2 Build 19042.1466
(BTW, I am a bit surprised about the unusual difference of notation from Microsoft:
20H2 Build 19042.1466 (me)
21H1 Build 19043.1466 (you)

I forgot this detail. Try the following: copy this file:
C:\Program Files\Steinberg\WaveLab Pro 9.5\System\baios.dll
to replace (but make a backup)
C:\Program Files\Steinberg\WaveLab Pro 11\System\baios.dll

This file is a bridge between WaveLab and the ASIO driver.
Does that change anything?

Same crash here with another kind of interface. Here is “Native Instruments Komplete Audio 2”.
Win10 21H2 19044.1466
Also Realtek ASIO + Native Instruments Audio.
Old Wavelab 7 works fine.

I have rme internal card and crashes.

I have the same problem - strangely enough the wavelab elements works fine 11 - it finds my ur22mk audio drivers no problem

Can you grab a crash log?

Where can I find crash logs? Apologies for the delay but we had to move back to Wavelab 9.5.