Waves plugins cannot load files/samples

Hi there. After installing C10 Artist, some of my Waves plugins started to complain about missing files e.g. , Abbey Road Chambers, Electric Grand 80, messages like on the screenshot.

Does any user of Waves here confirm that they see something like that?

I’ve got the same problem with Waves Abbey Road Chambers plugin! I contacted Waves tech support, and they told me to try the following. Haven’t had time to try it out yet, so can’t say if it works or not. Sounds a bit of a ball ache to be honest. If you try it - let me know if it works, if I try it I’ll let you know!

Tom

Reply from Waves tech support :

In this case, I suggest we try to completely remove Waves and reinstall.

If you have IR convolution reverb impulse files, please back up the following folders:
C:\Program Files (x86)\Waves\Data\IR1Impulses
C:\Program Files (x86)\Waves\Data\IR1Impulses V2
C:\Program Files (x86)\Waves\Data\Acoustics.net Impulses (if exists)

First, uninstall:
Launch Central.
Go to Install > Uninstall, check mark both boxes and click Uninstall.
Go to Control Panel > Programs and Features and uninstall Central.
Go to C:\Program Files (x86) and delete the Waves folder.
Press [Win key]+R, type %AppData% and hit Enter.
In the Roaming folder that shows, drag the Waves Audio folder to your desktop.
Press [Win key]+R, type %LocalAppData% and hit Enter. In the window that shows, delete the Waves Audio folder.
Press [Win key]+R, type %ProgramData% and hit Enter. In the window that shows, delete the Waves Audio folder.
Delete any WaveShell files you find in the following locations (if exist):
C:\Program Files\VSTPlugins
C:\Program Files\Common Files\Avid\Audio\Plug-ins
C:\Program Files\Common Files\VST3
C:\Program Files (x86)\VSTPlugins
C:\Program Files (x86)\Common Files\ DigiDesign\DAE\Plug-Ins
C:\Program Files (x86)\Common Files\VST3
C:\Program Files (x86)\Common Files\WPAPI


Now to re-install:
Download and install Central.
Run Central and log in.
Go to Install Products.
On the left column, select Online.
On the middle column, click on My Products and select the products you wish to install.
Click Install on the bottom right.