Suppose I rented you an apartment. You’ve signed a one year lease and you are now happily 6 months into it. You paid your rent on time and followed all of the rules. Then one day you come home from work and find that I’ve taken your stove! You call me to find out what’s going on and I tell you that I**'ve decided to REBUNDLE the features of your apartment and your stove has been upgraded into that bundle. But you can have it back for an extra $175.00 per month!** How upset would you be?
Well that’s exactly how Sprint does business! I got a new phone with the obligatory 2 year contract for their top tiered package. I’m 8 months into the contract and as of Monday I LOST THE ONLY CHANNELS I WATCHED on Sprint TV. Now they want to charge me an additional $10.00 a month to watch the same shows that were included last week! How is this even legal?!!?
I told them that I could’ve understood this if it were time for me to re-new my contract with them and they pulled this. But to just take the channels from me without warning on a fully complied with contract was outrageous! Furthermore, they should tell whomever was in charge of marketing that not only would I NOT BUY BACK my channels from this extortion but that I would go to NETFILX just to spite them and they could absolutely forget about me renewing my 2 year contract.
SPRINT SUCKS!!! Consider this your consumer warning!