When Steinburg Hub and/or Dorico is open - I cannot play Youtube videos on Chrome or Firefox or IE

Dorico
#1

When I have Dorico or the Steinburg Hub open I cannot play Youtube videos / Audio is missing.

Chrome: Audio renderer error: Please restart your computer
Firefox: Video plays without audio
Edge: An error occurred please try again later.

I am currently evaluating the Dorico Elements version.

This is an issue because I am trying to follow Youtube videos to learn how to use Dorico at the same time.

I apologize if this has been asked numerous times. I couldn’t find a solution through the search.

If anyone can help or needs more information please let me know.

#2

There is a “FAQ for new users” thread pinned to the top of this forum, containing a huge amount of useful information. Within it you’ll find a link that addresses this exact issue: https://helpcenter.steinberg.de/hc/en-us/articles/115001124024-Windows-Dorico-No-sound-in-other-applications

#3

Thanks. I found the FAQ after I had posted. Followed the youtube video and fixed youtube not playing. The new problem I faced was no audio play back from Dorico.

What I had to do was select the voice (Piano) and then further select the output it should use from the drop down. Which was not covered in the youtube tutorial.

#4

Dear Stanek,
What you describe here is manual attribution of sounds to instruments. Dorico can perform this task automatically, when you go to Play menu>Playback Template and choose a template (HSSO+HSE should be default).
Hope this helps!