We have created a Help Center article on the issue that has been reported a couple of times now and that prevents the TOOLS for UR from working properly after the update to the latest Windows 10 release.
Have a look at the Help Center article for details and the workaround:
The ‘Preparing to Install’ issue also shows up for MuseScore and the latest version of the driver (1.9.11) solves the issue … providing you first install the Fall Creators update and only then (re-)install the driver.
I am also seeing the same issue after latest Win 10 update and cannot get to start Cubase Elements 9 with UR242 audio interface. Following these instructions solved my problem, thanks.
Thanks so much for this. I Just ran in to the “Preparing to install” problem. I followed the instructions for the workaround (in the link provided) and the problem is completely resolved.
Does anyone have the same problems with another brands of Audio interfaces or are the Steinberg drivers really that bad (in addition to the unacceptable high latency compared to RME ) ?