Can you please share your minimum screen resolution you are using with cubase 12 professional?
it appears that the very high screen resolutions around 3800 could be causing the lock up problems with the top banner during a live recording.
I will give you my exact screen resolution a little bit later today after conducting this experiment using Windows 11
here are the three possibilities of course the higher resolution I would rather use and also I went to the preferences to change something with the HTPI setting in the general setting let me know what you think and which one you would use. my monitor is a Dell 32 inch curved. I want to continue to run a few experiments to see if the lock up on the top banner doesn’t freeze up. also should the top banner where is his file edit project be able to move around or should it be locked into place. hang in there with me and I really appreciate your help Alan Russell
I am NOT using the scaling and using the “system setting” instead on the general HiDPI screen and it seems to be working. I’ve got my fingers and toes crossed so far no screen lock ups
I am also set at the highest resolution of my 32 inch dell curved monitor. 3840x2160
Scaling is a windows setting. On anything with a greater resolution than HD it usually defaults to higher than 100%. This is when people start seeing problems. Try setting back to 100%. I always use this setting. At least if it’s ok at 100% then you know where the problem lies Change display scale with custom size on Windows 11
Open Settings on Windows 11.
Click on System.
Under the “Scale & layout” section, click the Scale setting.
Use the “Custom scaling” setting and specify the custom scaling size between 100% and 500% on Windows 11.
OK I decreased the scaling to 100 in Windows 11 which is the bottom number and kept my resolution at 3840 x 2160
for those who want clarification of the “top banner” it is the white line on the very top of your cubase 12 screen that has file, edit, project, audio, etc. etc.
I just got a Cubase 12 Pro frozen banner screen while recording - nothing can be clicked to be activated yet I could open up any other icon other or even look at a folder on any of the drives.
so therefore the computer is not locked up it is the Cubase 12 professional program v.70
It’s always easier when we speak the same language.
As to your issue, Cubase freezes and you can’t do anything in the application and you have to force it to close using the Task Manager, is that about right? If so, you should post a freeze dump which I’m sure Martin Jirsak will look at for you.
What made you think it was related to screen resolution?
For this particular issue in question? If so, that’s probably all you can do at this point I’m afraid.
I would contact Steinberg Support directly with this issue if you haven’t already.
This could be causing the problem being the correct Yamaha USB Driver (Yamaha Steinberg USB Driver V2.1.5 for Windows 11/10 (64-bit) I have now put it in place of 3.1.4 which was for ONLY Studio Manager V2 Host, Editor, PM1D Manager and DME Designer Windows 11.