Windows 7, 8 or 8.1?

I’m using Cubase Pro 8.0.10 and I still have general instability and somtimes crashes happens…

I did a lot of research, debug etc… to keep Cubase as stable as I can…

Cubase it’s stable enough on little projects but it’s a mess on bigger ones (700 more tracks)

So what operating system Steinberg Suggest on PC platform?

Windows 7, Windows 8 or Windows 8.1?

I use RME Madi FX as audio interface…

Thank you

Any idea?

I haven’t used Win 7, but things appear to be smoother all around and GUI-wise on Win 8.1, from what I have been reading here. I have very few (none?) of the issues that Win 7 users report. of course YMMV.

Mmmhhh… I’m using Windows 8.1 too and I like the graphical appearance and graphical behaviour, but it seems many (don’t aks me who) suggest to stick with Windows 7 for better stability… I would like to know if Steinberg confirm this, or if it’s just a question of third party compatibility…

I have used Windows 7 and 8.1. Windows 8.1 is actually better for me - I can hardly believe it actually. However I did have a clean install on a new machine that was a lot more powerful.

I would actually question whether someone who is on Win 7 has spent enough time on a different OS version to make a complete evaluation…

Cubase is probably ahead in some ways- for example, C8 requires Aero turned on, which was perceived as a major problem by some Win 7 users, but it’s possible that the developers were future proofing the program- all the way through Win 10. (just my own observation)

While I am not an early adopter for a production machine, I like to keep up with OS releases, and not depend too much on backward compatibility.

Indeed Steve, most probably true.

I am a Windows 7 SP1 user and indeed can’t make any evaluation of the other Windows versions but I can say I’ve had no issues with Cubase 8.010. Didn’t use the earlier versions of C8.
This isn’t to say that 7 is the most stable for Cubase 8, just my experience.

But I wonder what the proportion of users using Windows7 vs 8 vs 8.1 are as this would have a big effect on the numbers of users having problems with the different OSs. I assume folk buying/building a system now would choose W8.1 (7 harder to get anyway now I think) but when I has mine built mine ca 18 months ago I didn’t feel Windows 8 was stable so opted to stick with my favourite Windows version since XP.

For me having used Win7 for a lot of time and then W8/8.1 is that W8 is more stable and faster than W7.

W7 have a lot of services that you don’t want and must be deactivate, just the graphical eat some CPU and Ram.

The OP haven’t detail her specs, but with a not-too-old machine, W8 is the way to go IMHO.

My personal take: Win 8.1.

Cubase Pro 8 brings in new Framework and APIs, and is created using the latest programming tools. Because of this, the main Cubase testing environment was Windows 8.1/8. It was not easy to actually even provide support for Pro 8 on Windows 7.

7 behaves differently, especially regarding the GUI and overall graphics handling. I wrote something related here: http://www.steinberg.net/forums/viewtopic.php?f=226&t=77626#p444482

I have been running Cubase 8 on my Windows 7 home DAW since the last alpha version (had all beta versions installed there, up to 8.0.10 and along with Cubase 7.5 and 6.5) and updated to Windows 8.1 two/three months ago, I still have a Win 7 test machine at work. Had the chance to learn the details of Cubase’ behaviour on both OSs. 8.1 just works smoothly and solid while 7 deals with issues that don’t exist in 8, most of them GPU-related.
On the other hand Windows 7 / CP8 worked smoothly for me and with good performance - until I triggered a catastrophic crash during an extreme test - a similar crash in 8.1 didn’t yield such severe consequences.

But it is indeed quite difficult to talk about performace differences. Different OSs require different tweaks and the use of a different application might require further adjustments. And of course, there are use-cases which trigger issues that will never happen to people not using the software that way (see above :laughing: ), so a definite answer is quite difficult. About stability, I have no doubts.

I just moved from 7 to 8.1.Im building a new machine and ive been testing a few things on my current rig before installing on the new one.Cubase 8 has been solid enough all the through for me but ive had some issues with slate plugins (mostly vmr).It wouldnt even load on 7 but works fine on 8.1.Cubase feels snappier too although i havent put it through its paces yet.Like someone mentioned above, I think cubase 8 is made for 8.1.I reckon its down to the aero theme needing to be on for 7.Id go with 8.1 imho

I always preferred windows 8.1 to windows 7, kernel is more optimized, system is snappier, and despite it continue to bring with him many typical problems of microsoft OSes, it’s IMHO the best operating system Microsft has to offer.

Performance are good, and the OS seems to be rock solid to run a DAW on it.

What I’m trying to obtain now is stability, and probably the stability issues I encounter are OS independent.

I have to say I’m using an Asus Rampage II Extreme MoBo with Intel i7-920 (overclocked to 3.2Ghz), the hardware is rock solid, no crashes and no glitches (for the records crashes happens with and without overclock)
I have to say Asus doesn’t release Windows 8.1 Drivers for this Mobo, but the hardware is fully Win 8.1 Compliant…

Of course to have specific drivers for this Mobo Realeased by Manufacturer couldn’t hurt.

My main job is computer system analyst so I understand something about computers, and understand drivers are very important, but I found all WHQL drivers for my hardware (Northbridge+southbridge+peripherals)

I’m using an RME MADI FX as Audio Interface since it seems RME drivers are best out there.

Now I’m in business with music too and I have to find a near flawless configuration, I can’t have 1 or 2 crashes a day.

I did a lot of degging with win debug and removed all the plugins wich seems to be problematic, I analyzed the system with a latency checker too and the performance are very very good.

The system is rock solid on little project, but when I load my main templates which are fairly complex (minimum 700 tracks) connected via VEPRO to 2 slave machines the system is unstable and very often, when I select 2 ore more tracks (clicking on it with CTRL pressed) cubase brutally crashes reporting a memory access violation:

FAULTING_IP: 
Cubase8!y8_ippsLn_32f_A21+1a0c919
00000001`41d85199 4c8b00          mov     r8,qword ptr [rax]

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 0000000141d85199 (Cubase8!y8_ippsLn_32f_A21+0x0000000001a0c919)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000001
Attempt to read from address 0000000000000001

DEFAULT_BUCKET_ID:  WRONG_SYMBOLS

PROCESS_NAME:  Cubase8.exe

ADDITIONAL_DEBUG_TEXT:  
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: Cubase8

FAULTING_MODULE: 00007fff9b190000 ntdll

DEBUG_FLR_IMAGE_TIMESTAMP:  54c0b2bf

ERROR_CODE: (NTSTATUS) 0xc0000005 - L'istruzione a 0x%08lx ha fatto riferimento alla memoria a 0x%08lx. La memoria non poteva essere %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - L'istruzione a 0x%08lx ha fatto riferimento alla memoria a 0x%08lx. La memoria non poteva essere %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000001

READ_ADDRESS:  0000000000000001 

FOLLOWUP_IP: 
Cubase8!y8_ippsLn_32f_A21+1a0c919
00000001`41d85199 4c8b00          mov     r8,qword ptr [rax]

APP:  cubase8.exe

PRIMARY_PROBLEM_CLASS:  WRONG_SYMBOLS

BUGCHECK_STR:  APPLICATION_FAULT_WRONG_SYMBOLS

LAST_CONTROL_TRANSFER:  from 00000001419be9d2 to 0000000141d85199

STACK_TEXT:  
00000000`0013eb30 00000001`419be9d2 : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : Cubase8!y8_ippsLn_32f_A21+0x1a0c919
00000000`0013eb60 00000001`407ec250 : 00000001`42d70300 00000001`42d70330 00000000`00000000 00000000`53304001 : Cubase8!y8_ippsLn_32f_A21+0x1646152
00000000`0013eec0 00000001`407dfc2d : 00000000`07d47090 00000000`3d833020 00000000`00000000 00000000`00000000 : Cubase8!y8_ippsLn_32f_A21+0x4739d0
00000000`0013eff0 00000001`41950fb5 : 00000000`07994e00 00000000`07994eda 00000000`07994eda 00000000`00000006 : Cubase8!y8_ippsLn_32f_A21+0x4673ad
00000000`0013f0c0 00000001`40cbe9e7 : 00000000`36777e01 00000000`3d56cb30 00000000`00000000 00000000`00000000 : Cubase8!y8_ippsLn_32f_A21+0x15d8735
00000000`0013f1c0 00000001`40daf33c : 00000000`17871d50 00000000`001e3828 00000000`00000000 00000000`2b41c7f0 : Cubase8!y8_ippsLn_32f_A21+0x946167
00000000`0013f280 00000001`40daadba : 00000000`001e3828 00000000`0013f460 00000000`001e3810 00000000`00211790 : Cubase8!y8_ippsLn_32f_A21+0xa36abc
00000000`0013f3f0 00000001`418c4921 : 00000000`2b5ab180 00000000`00000000 00000000`00000000 00000000`001e3828 : Cubase8!y8_ippsLn_32f_A21+0xa3253a
00000000`0013f4a0 00000001`418b886a : 00000000`001f5920 00000000`069203d0 00000000`2b5ab100 00000000`00000000 : Cubase8!y8_ippsLn_32f_A21+0x154c0a1
00000000`0013fa30 00000001`41fff159 : 00000000`2b5ab180 00000000`2bf71fd0 00000000`00000000 00000000`00000000 : Cubase8!y8_ippsLn_32f_A21+0x153ffea
00000000`0013fac0 00000001`41fe2015 : 00000000`001f5920 00000000`2b5ab180 00000000`001f5900 00000000`0013fea0 : Cubase8!y8_ippsLn_32f_A21+0x1c868d9
00000000`0013fd20 00000001`41cd3968 : 00000000`001f5920 00000000`0013fea0 00000000`001dcc40 00000000`0013fea0 : Cubase8!y8_ippsLn_32f_A21+0x1c69795
00000000`0013fd70 00000001`418d7404 : 00000000`001f5920 00000000`001f5920 00000000`0025fc50 00000000`0013fea0 : Cubase8!y8_ippsLn_32f_A21+0x195b0e8
00000000`0013fda0 00000001`418d6851 : 00000000`0013fe88 00000000`001f5920 00000000`00000001 00000000`00000000 : Cubase8!y8_ippsLn_32f_A21+0x155eb84
00000000`0013fde0 00000001`407bff0a : 00000001`40000000 00000000`00000001 00000000`001d2a90 00000000`00000001 : Cubase8!y8_ippsLn_32f_A21+0x155dfd1
00000000`0013fee0 00000001`4207f064 : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00000001 : Cubase8!y8_ippsLn_32f_A21+0x44768a
00000000`0013ff20 00007fff`990413d2 : 00000000`00000000 00000001`4207ef08 00007ff5`ffffd000 00000000`00000000 : Cubase8!y8_ippsLn_32f_A21+0x1d067e4
00000000`0013ff60 00007fff`9b1a5444 : 00007fff`990413b0 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x22
00000000`0013ff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x34


STACK_COMMAND:  ~0s; .ecxr ; kb

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  cubase8!y8_ippsLn_32f_A21+1a0c919

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  Cubase8.exe

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS_c0000005_Cubase8.exe!y8_ippsLn_32f_A21

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/Cubase8_exe/8_0_10_427/54c0b2bf/Cubase8_exe/8_0_10_427/54c0b2bf/c0000005/01d85199.htm?Retriage=1

Followup: MachineOwner

mod edit- Please do not post crash reports in threads. send them to support via a support ticket, or at the very least enclose them in ‘code’ brackets

Hello,

please, try with LatencyMon instead of Latency Checker - its report is much more detailed and reliable (Latency Checker is not supported on Win 8). Furthermore, you find details of every driver in use, response times, DPC and hard page faults - besides a recommendation of which settings you might need to tweak.

Can you please check the RAM usage in Task Manager and see how much of the available memory you are using?

The dump needs further debugging, can you send me the dump files? If I can’t get further information with the symbols I have installed, the dump will need to be analysed by Development (Cubase debug symbols are not public, of course). Detailed info about the system in use and how it is connected with the slave machines would be most helpful. It looks to be a quite complex setup, so it might be not really easy to trouble-shoot.

It looks like ASUS published some updates, for sure the Realtek driver has been updated this year. http://www.asus.com/it/Motherboards/RAMPAGE_II_EXTREME/HelpDesk_Download/ - make sure everything is up to date, please.

If you don’t know how to send the dumps, please send me a PM. So that I can also ask for further info, if needed.

Kind regards,

Hi Fabio,
actually I used LatencyMon, I call latency checker all those kind of programs

Latency Mon is a powerful software and helped me to find that “Jmicron sata controller”, which is an integrated pheripheral on my Motherboard, was responsible for very long system hangups that made Kontakt 5 freezing for 2-3 minutes after loading… The solution was to deactivate the controller in the bios

Ram usage vary from 6-8 GB to 18-20 of 24GB available.

Driver and BIOS firmware are up to date.

I just opened a support ticket for the problem, however later today I send you the crash dump file and some more info about my setup…

Thank you

Daniele

Hello,

I found your e-mail - will check the dump and reply, we can take it from there, thank you.

Cheers,