When applying the WL 10.0.30 patch to v10.0.20 the CD/DVD drive produces an error and is unusable, I have tried re-building Windows 10 but get the same issue, I also uninstalled iTunes and PowerDVD 20 which use the CD/DVD drive but when applying the patch after reboot D I get the same error in the device manager “Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)”
Steinberg suggested I remove the GEARAspi driver then try the patch, but this also failed to remove the error so provided the good Steinberg developer team with an msinfo32 report which again did not assist them in recreating the issue or identifying what is causing the patch to break the CD/DVD driver!
I finally tried a second full re-build of Windows and all my apps including the Steinberg suite but not any software that makes use of the CD or DVD drive (such as iTunes etc) and still get the error only when I apply this patch
Has anyone else has this issue please?