Can someone running Windows 11 and using a Yamaha AIC128-D confirm your firmware version, and also your driver version (from Device Manager). Thanks in advance!
We just set up a new Win 11 Pro PC to replace the old Win 10 Pro PC. We installed the card and now every time I select the ASIO driver for the Yamaha AIC128-D in Studio Setup, Nuendo freezes. I noticed that the driver I installed said version 2.04 on the Yamaha website, but when I check in Device Manager it says version 1.81, which is odd. Our Dante card currently has firmware version 4.01 installed.
Thanks for the suggestion! However, Yamaha has a special firmware update tool for the accelerator card. It’s not done through Dante Controller.
4.0.1 is the card’s firmware (Product) version and is what Yamaha recommends on their compatibility list for Nuage/Nuendo 12/Windows 11, along with driver version 2.0.4 for the accelerator card.
Thanks! Looks like your driver version is 1.8.0.1, too, so it must not be the driver. Just to verify, are you running Windows 11 and Nuendo 12, too? Thx in advance!!
Do you know if you got that firmware version directly from Dante Controller? If you still have it available, do you mind sharing it (would be super-cool if you still had it!!)? I can’t find it anywhere. The highest Dante firmware version I can find is 4.0.10.5, and that’s bundled with the 4.0.1 accelerator card firmware from the Yamaha site.
Thx, in advance! Yamaha support is saying that they are experiencing heavy volume so it could be a while before they get back to me, so I thought I’d try the forum one more time.
It wasn’t an issue with the driver or the firmware. I was using a Thunderbolt PCIe enclosure (Sonnet Echo Express SE I) with the Yamaha Dante accelerator card and I guess that the accelerator card didn’t like being in it with Windows 11 because it worked perfectly fine with the Windows 10 PC that we are replacing. I also have a BlackMagic Decklink Mini Monitor 4K that was plugged directly into my motherboard’s PCIe slot, so I just swapped the two cards and now everything is working fine. The accelerator card is working perfectly plugged directly into my motherboard and the Decklink card is working perfectly in the Thunderbolt enclosure.
Yes. Dante controller provided it.
Dante Firmware isn’t the same version on all devices.
Connected two devices to the home PC, both use the latest available software.
It appears that Yamaha and Steinberg are no longer supporting the Dante Accelerator cards? The driver keeps disappearing in Windows 11 and is only usable randomly. Apparently this is a known issue and even Yamaha recommended to me to get a Focusrite Rednet PCIeNX. Is this my only option at this point? I have 2 Yamaha Dante Accelerator cards it’d be nice if they’d be supported still so the driver works with Windows 11 thank you.
Thank you Sunshy. Are you using a custom built PC? I am and am wondering if that’s part of the issue. Yamaha support is telling me it’s end of life. Mac silicon isn’t supported either, which isn’t a problem for me. AIC hasn’t been manufactured since 2022 Yamaha is telling me. Before buying the focusrite I’m going to troubleshoot more.
I also built my own pc: AMD Ryzen 9 7950X w Win 11. No issues here. My friend has Intel i5 13600K with Win 10, also with minimal issues. He actually switched from the old Focusrite card to the Yamaha because he had issues with the Focusrite card (though this was the older one). He reports that at times, his VB Audio Matrix Coconut reports that the AIC card is disconnected. To remedy this, he has to log off and then on again for the AIC card to reconnect. This happens to him maybe 2 or 3 times per week and he is not able to figure out what the cause is. He is just living with it for now.
I have 2 PC’s I’m using and they both have Yamaha cards in them with zero issue. Both PC’s are custom made with I9-10900K processors running Windows 11 Pro.
