Hi Martin,
I got that dialog once and after that this problem started. I no longer get that dialog on startup now though. Any suggestions?
Regards,
Maarten
Hi,
When you got this dialog, that means, Cubase crashed in the run before. The settings might not be stored at that time.
But if you made your setting again after the dialog appeared, Cubase should remember it since then (again).
Hi Martin,
Thanks for your reply. I did not even see an obvious crash then, so I restarted with the same settings (not any safe mode). And right now the control room configuration is gone every time and needs to be restored from a preset. Furthermore, every restart keeps adding control room presets called ‘Default’ in the list, and Cubase opens the audio connections window automatically on the control room tab when I first open a project after restart.
I already tried removing the control room presets file and ports file but to no avail.
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Hi,
I’m afraid, your preferences became corrupted somehow. How much customization did you set up? Are you willing to go from the factory settings?
Well control room stuff I can restore from memory. Would be nice to be able to keep or restore channel presets, macros and external effects IO though. What would be the best way to do that?
Regards,
Maarten
Hi,
I would recommend to try to rename/remove all Cubase versions preferences folders. You would get the factory settings. Then test, if Cubase works as expected (i.e. make your custom setup, quit Cubase, start Cubase and make sure the settings is persistent).
If this works, you can copy some preferences file over from the original (current) preferences folders, to the new one (make a backup of the original preferences).
Cubase Preferences folders are:
Mac: ~/Library/Preferences/Cubase X
Win: %appData% \Steinberg\Cubase X_64
Where the X is the Cubase version (for example 13).
Thank you very much, I’ll give that a go and will report on the outcome!
For absolute clarity. You have to remove all versions preference folders, otherwise 13 takes it from an older version
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Excellent, thanks for that additional clarification.
Hi,
As I wrote it here:
Btw, Cubase migrates the pretences of 2 major versions back only.
Thanks I just tested it and now it all works again. I actually left the Cubase 12 preferences so that it would migrate them to Cubase 13 preferences which already gets me partly on the way to my Cubase 13 preferences.
In case I’m missing something important I’ll see if I can restore a particular preferences file from the backed up Cubase 13 set.
Just for reference, I guess this is the list of settings and in which file they are: https://helpcenter.steinberg.de/hc/en-us/articles/115000245510-Preferences-of-Cubase-and-Nuendo
Thanks all!
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Great!
As an afterthought, it is always a good idea to make a backup copy when you have a finished setup or on a regular basis.
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Yes, already set that up when I got a working set again 
I had this problem to. Went back to 13.30 and the issue is gone
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Yes - each time my Control Room completely resets I get a Safe Mode prompt while opening Cubase. Today it happened 4 hours after a Cubase working session - booted my computer - no software changes or updates, but Safe Mode and no Control room. The only possible thing I can think of is that, immediately after booting, I launch Cubase before my RME Audio drive has fully configured itself and thus no audio outputs. But that shouldn’t wipe out my control room settings.
As far as I know nobody has come up with a valid explanation for this erratic behaviour so far. It has been around for a long time by now.
To cut a long story short: For the time being there are known workarounds that work just fine. Who knows: Maybe the SDA team is already on it. That would explain a lot
Hi,
This means, Cubase is always crashing on quit. Do you have an *.ips/dmp file, please?
Okay, but should Cubase not keep always the CR settings? no matter if it crashes, during work or during quit. Those settings are stored so why losing this.
Hi,
The setting becomes stored while quitting Cubase (in general, Cubase stores all settings – writing it to the preferences files – while quit). If Cubase crashes before storing the settings, the settings is not stored.