2 licences activated while only one computer has ever been used?

Hi
I keep checking My Steinberg to see if this has been corrected . My licences show that Cubase 12 has been activated on two machines , well this can not happen as i only have one computer .
I sent a ticket to Steinberg over a week ago and still have not had a reply asking for deactivation .
Has anyone else had this issue ?

licences

Yeah happened to me. You must wait for steinberg to contact you and clear the false reg.