Audio drop outs and spikes

Audio Performance meter in the red using just one track
With 9.5 i average about 60 - 80 tracks a session with zero issues.

Hi,

Could you test your system by using LatencyMon utility, please?

Im on a imac - is this windows only app ?

Hi,

Oh sorry, I have overlooked this. Yes, this is Windows only.

Im using the same set up that i had with Cubase 9.5 which had zero problems.

Hi,

I’m here on similar specification. It’s MacBook Pro, but I also have i7 processor and only 16GB. All is good here.

What Audo Device do you use, please? Could you try with Built-in Audio, please?

Ive been using a yamaha mw12cx for the last 5 years.

Was zero issues before cubase 11 and works perfectly with all other audio apps.

Hi,

Could you try with the Built-in Audio? Then we wold know, if the issue is in the driver (with Cubase combination), or if it’s something different.

Could you also try in Cubase Safe Start Mode [Disable preferences], please?

I Can’t even open cubase now im getting the message below.

This is also a issue I have a problem with, ive done a full re-install last week and the same issue is back.

I have latest versions of everything.

Hi,

OK, this might be related… How is your USB-eLicenser? How is it connected to your computer? I guess, you don’t have old USB 2 port anymore. How old is the USB-eLicenser? Is it in a good shape?

Its in perfect shape directly connected to the imac

Hi,

How old Is it? Which generation?

I dont know the exact date, ive had it a few years.

I moved it to a usb 2 hub and its working again, so im assuming usb 3 is no good for it ?

Hi,

The older USB-eLicensers don’t like USB 3.

Maybe it would be interesting to connect the Audio Device via the USB hub too.

And maybe the crash would stop just by plugging the USB-eLicenser to a safe USB 2 port.

I moved the usb into a usb 2 hub and that has been fine since.

i still have a major issue with audio dropping in and out, cutting off every few seconds. This is with only 1 track and a few plug-ins, i was getting songs with 70+ tracks in 9.5 heavy plug in use with zero issues.

Im using all the latest updates

Please advise situation is critical for me know as i have many jobs to finish.

Thanks

Hi, i’m having the same problem exactly. Audio Performance meter looks like a boxing match going on, pow pow, hitting red, huge audio dropouts and spikes. Been trying to figure this out for months. Same thing happens with few tracks or many. Tried what you guys were talking about, plugged the dongle into a usb 2 instead of 3, but this doesn’t help. Sometimes its not a problem, other times when i open a song session, its un-playable because of the spikes and dropouts. Please advise, thank you!

Hi,

If you are on Windows, first test your system by using LatencyMon utility, please.

I think i just fixed this! Going to studio setup, and clicking on “asio guard”, setting it to ‘normal’, and also clicking on ‘Activate Steinberg Audio Power Scheme’, and that seems to fix everything. Not sure why all this was set up the wrong way? But all seems fine now!

Sounds like you are on windows, no option in mac for ‘Activate Steinberg Audio Power Scheme’, that im aware of.