I bought a Steinberg UR824 a while ago because I thought it went well with my Cubase 9.5. edition. However, I have been experiencing audio dropouts lately. It doesn’t matter how big the project is in Cubase, even if it’s just one freaking kick sample. What follows is a random silence. I thought it was a CPU peak first, possibly caused by something else on my computer. I therefore reinstall Windows in its entirety and then discovered that the problems started after I installed the Yamaha driver and opened Cubase. Now I even suffer from audio dropouts when I ‘just’ play music (an Mp3 for example).
What is the suitable solution to combat these audio dropouts and to make music fun again? Previously I used an (10 year old) Emu 0404 soundcard and I had no problems with anything. This was a very cheap and many-year-old sound card. I cannot imagine that this is better than the Steinberg UR 824.
Already asked for support, a week ago. Steinberg won’t answer any emails appearantly…