Hi forum. I’m getting the “Audio Engine Process died" error every time I try running Dorico 4.3. I’ve tried the usual first-aid solutions, including rebooting and re-installing Dorico and Halion multiple times.
I had no problems with Dorico 4.2 (no longer on my system) and 3.5 (still on my system) runs just fine. Other audio apps are running fine. I’m on OSX 12.6.1.
Has anyone run into this issue with 4.3, and if so were they able to resolve it?
I have the very same issue - no matter what I tried, 4.3 wouldn’t start. First it hung at “audio engine process died”, then, after updating the Activation manager it instead started hanging later in the start process. Reinstalled 4.2 and all is well. 4.3 appears to be a dud version! (I’m running it on a late -17 imac, with Ventura)
Hi @enor, so the audio engine crash is actually in Groove Agent.
Could you please confirm that Dorico 4.3 runs fine with you without Groove Agent?
You can have Dorico 4.2 and 4.3 installed in parallel. Simply make a copy of the Dorico.app in the Applications folder and rename it to e.g. Dorico4.2.app. The remaining Dorico.app you then can upgrade to 4.3 and voila, you can start one or the other to get the wanted version.
Before running 4.3 move temporarily the Groove Agent bundle out from /Library/Application Support/Steinberg/Components (e.g. to your Desktop) and see if it starts up then.
I just transferred a license of Dorico 184.108.40.2060 over to my new computer, and am now getting the “Audio engine process died” message on the startup too. It hangs indefinitely until I force quit, after which the next attempt to launch is usually successful. So basically, it takes at least two attempts to launch Dorico every time. Whether I open Dorico on its own or by double-clicking a Dorico file, it’s the same result. I’m used to having to force quit Dorico on a regular basis, but having it happen right out of the gate seems excessive. It’s a new installation on a new Mac running 12.6, if that helps.
I tried to follow the solution earlier in the thread by removing “Groove Agent”, but I don’t even have it to begin with (there’s no /Library/Application Support/Steinberg/Components folder at all on my machine).
I installed everything that came with Dorico 4, per your instructions from an October 2022 thread, and indeed went through the HALion Sonic SE installer, which claims to have completed successfully.
I appreciate your willingness to look into the diagnostics, but honestly, I’ve been dealing with bugginess and workarounds in Dorico for too long now, and the fact that it won’t even install properly on a new computer is the last straw for me. Thanks anyway, though.