C6 crashes Win 7 64 bit !!?

Cubase
#1

Hello…

Got my update from C5 to C6 yesteday.

Works fine as far as I can see, except when I exit from C6 (either immediately or after having opened a project
and played with it). When I close C6, Win 7 crashed with a blue screen complaining about something I don’t have
really enough time to read as the computer reboots almost imemdiately. Something related to buffers… I don’t
know…

Anyone facing that issue (a big one for me).

I will have more time to dig into this over the week end.

Thanks.

#2

Hello,


no problems here.

Does this happens every time ? Did you check for driver updates for your soundcard ?

Cheers,

Chris

#3

Such crashes are almsost always driver-related. Are you sure you’ve got the latest, signed 64-bit drivers for all your hardware devices? C6 is absolutely rock-solid on W7x64 here.

#4

+1
BSOD will most not definately be the fault of Cubase, v6 64bit + win7 64bit here hap been rock solid and I’m really pushing it now.

Check the detailed crash log that appears when you restart Windows, If the dialog doesn’t appear I think its located at C:\Windows\Minidump

#5

Alphatrack is confirmed as causing Cubase to crash on exit, though no Windows blue screens for other users…do you have an AT by any chance?

#6

Hello again…

Sorry for the noise… but issue occured twice yesterday.
Today it runs fine for now. Crossing fingers… :slight_smile:

Regards.

#7

I had some crashes the first day I used it. Now it runs perfectly.

Maybe is something related to its configuration or windows registry.

#8

Hello,
I had a BSOD when scanning plugins, caused by Usine. Removed it and no problems now. Have you checked your VST plugins?
Cheers,
Dean

#9

No, I did nothing special …
I may have fixed some issues in the project config I reloaded form C5.5.2 version of the project… I am not sure.

#10

I have an alphatrack here and it’s not causing me any problems

#11

I’ve noticed several C6 crashs on exit too…
It seems to me that the top rigth corner Red X button has a bug…or at least a different behavior.
If I try to quit C6 using this command, C6 usually crashes - not each time but very often (not a BSOD but in fact C6 never quits, seems locked and the process is not responding anymore).
However if I exit using the File/Quit menu I never had this problem again.

Anyone to confirm ?

Note: Cubase (PC-C) is always linked to my Nuendo (PC-A or PC-B) using VST System Link.

Cheers,
Bernard

#12

Interesting. I’ll watch out for this but I can’t confirm. Ctrl-Q is also a quick way out … do you notice any difference using Ctril-Q?

#13

Yes, I can confirm, though I’ve only had a couple of sessions with C6 yet. I did also notice after starting it again, and then quitting the same way, there were 2 cubase.exe process instances active in the taskmanager. Couldn’t get them terminated - or I didn’t wait long enough (read in another thread it may last minutes). I’ll try some testing later.

Luck, Arjan

#14

I’m also having problems closing C6.

No blue screen, but it does hang on exit - every time!

#15

Oooh - I’ll tell you what though: I’ve just loaded the new eLicenser which was released (I think) yesterday!

Might actually fix the problem! First attempt to exit went OK!

Edit: Yep - looking good!

#16

I am experiencing the same issue. I have been using Cubase since v1 with little to no issues and recently upgraded to v6. I installed C6 x64 on my existing dedicated audio PC. I can load songs that were created in v5 but as soon as I close C6 with “X” at the top right window I get the dreaded bluescreen. If I go to file -> Quit, Cubase crashes but no bluscreen. I am going to try C6 x32 tonight

I have the latest RME drivers installed and they have been rock solid from the beginning

Windows 7 x64.
AMD Phenom II X6 1100T
16gb DDR3 1866 memory
2-RME HDSPe Madi cards
1 RME HDSPe Raydat card
Studio Manager with DM2000 installed
No 3rd party plugins installed

#17

Do you have any other hardware devices such as USB MIDI controllers or other USB MIDI interfaces connected?

#18

I have a MOTU Midi express 128 with MOTU x64 drivers installed. Solid in C5

I have a Yamaha DM2000VCM with the USB connected for the studio manager, remote layer to Cubase for automation and timecode. No audio passes over USB… Solid in C5

#19

Can you disconnect the USB devices and see if the problems still exists?

#20

I had this problem too (under Cubase 5) It turned out to be something wrong with one of inserts for a memory stick on the motherboard. Getting a new motherboard meant I might as well rebuild a whole new computer…

nexis