Hello, I’m a relatively new Dorico elements 5 user and running on a MacBook. I couldn’t hear my project being played (totally at random, or it may have been that I did some work on Dorico for iPad, then opened the same file on my MacBook from iCloud). I tried to fix it my following a YouTube video to sort it - it didn’t and now I get the message “Dorico cannot connect to the audio engine. The application will now quit”. I think I may have deleted something VST wise on my MacBook, but I’m not sure.
Sorry for sounding so clueless…
Any assistance would be much appreciated & thanks in advance,
Dave
Welcome to the forum. Try restarting your computer (to make sure the audio engine has been terminated). On restart open your file that you have been passing between your Mac and your iPad. Then go to the Play menu and re-apply an appropriate Playback Template.
Hi @dave.pugh , if reapplying the playback template (as suggested by Derrek) does not work, please send the project file to u dot stoermer at steinberg dot de. Full confidentiality guaranteed from my side.
In the audio engine logs I see messages that make me believe that the audio engine data got corrupted.
What if you start a new project, does that one at least sound?
Thank you for your reply. I am unable to open any Doric files at all, sadly.
When I click on the Dorico icon on my Dock, the Dorico Elements grey box comes up, there are lines of text at the bottom of the box, then the last thing it says is “audio engine died” and then a black box with a yellow warning triangle says "Dorico cannot connect to the audio engine. The application will now quit”.
Dorico then creates zip file on my desk top, and that’s it - I can’t ope Dorico with an old file, a file that has passed between iPad and MacBook or even start a new file.
I will email you a project file - thanks for your help.
Dave.
Thank you for your reply. I am unable to open any Doric files at all, sadly.
When I click on the Dorico icon on my Dock, the Dorico Elements grey box comes up, there are lines of text at the bottom of the box, then the last thing it says is “audio engine died” and then a black box with a yellow warning triangle says "Dorico cannot connect to the audio engine. The application will now quit”.
Dorico then creates zip file on my desk top, and that’s it - I can’t ope Dorico with an old file, a file that has passed between iPad and MacBook or even start a new file.
Hi @dave.pugh, Daniel also took a look and its definitely about the VSTAudioEngine. But though the alert says the audio engine died, I think it os only deadlocked. To prove my point, please do again and when the alert comes, go to the Activity Monitor.app and create a spin dump. At the top of the Activity Monitor window is an icon with 3 dots, click on that and choose spin dump. Save the data and send me please. Thanks a lot
Ulf
There can be still several reasons for this sympthon, so we need to find out.
Are you on Mac or Win PC? If on Mac please do like I asked Dave before:
" when the alert comes, go to the Activity Monitor.app and create a spin dump. At the top of the Activity Monitor window is an icon with 3 dots, click on that and choose spin dump. Save the data and send me please"
Please send to u dot stoermer at steinberg dot de. Thanks
First please update your ASIO driver by running the installer that I’ve posted in this thread. That should stabilize things, even though maybe not to perfection, but let’s do it step by step.
