i don’t know how to get my active code in the final step. i was trying many times to follow your suggestion but no nothing with my email box.
what should i do next?
Please don’t post and send private messages at the same time. This is about account activations and not product activation codes. Please see PM for details.
Hi Ed you seem to be the man to sort this. I have started a new thread about my own problem, which is the same problem as theses guys. Bought Cubase 9.5 cannot get the avtivation code. Could you sort me out please.
I have made an activation, but it failed. even though I have made a purchase. and I have also received activation via email. So what should I do? thank you. there it says the activation code has been installed. even though in my account I got a valid code
Thanks for the quick response _ must be hard to keep up with all the enquiries; much appreciated.
I tried this morning and was able to reset password etc = all sorted.
Looks like I’m the latest victim. Verification code is not being sent out. This is an account I’ve had for years, never had any login problems before. I set up a second account so I could contact Steinberg (verification number sent, no problem), but the Canada phone service has been shut down due to COVID and none of the emails I’ve sent to the various contact addresses have been answered. In a final irony, when I tried to post a ticket, I was instructed to login, then asked for a verification code, which of course, I never got!
Interestingly, I was able to login to this forum using my original account info, no problem.
Hey, im also a victim of that issue, I want to activate my account to download Cubase and im not recieving any email actiavation.
Need help here please.
wow. It’s a BIG joke or what?
I’m stay here, thinking about how do Yamaha and steinberg fail to fix this problem?
I’m also a new victim of that issue.Im not recieving any email actiavation.
So…is there someone responsible could give a help?