Cannot open Cubase 12

Continuing the discussion from Cubase 12 crashes on startup:

Hi Ben
I Have managed to Activate Cubase 12 on your Web site. When I Try to start the program, I get an error message : get system metrics for Dpi could not be located in the Dynamics link Library C: program files\Steinberg\Cubase 12\ Cubase 12exe. Then I get another error get Dpi for windows/graphics2d.dll. My Cubase 11 works perfectly.
Any help would be much appreciated